When visiting one of Natur-Energi’s websites you agree to the following privacy policy.


When you enter to one of Natur-Energi’s websites, Natur-Energi collects information about you. Below you can read about the information collected, including how information is processed, for what purpose, who has access to the information and whom to contact if you have questions or objections relating to the information collected.

Natur-Energi collects information about you in two ways:
– The use of cookies
– By you providing personal information


What are cookies?
The first time you visit one of Natur-Energi’s websites you will automatically receive one or more cookie(s). A cookie is a small text file stored in your web browser which registers you as a unique user. Cookies make it easier to use the visited website, because the website can use a cookie to remember information about your preferences. Cookies also make it easier for us and our partners to target relevant ads and to make user related statistics.

Use of cookies?
Cookies helps Natur-Energi to learn more about your visit.

In order to determine who is visiting Natur-Energi’s websites, we use cookies to build demographic and user-related statistics. We collect information about how much time you spend on our website, which sections and how many articles you have read, if your computer has visited us before, what browser and operating system you are using, IP numbers, which ads you view, etc. We aim to present ads that may be of interest to you. By using cookies, we ensure that you do not see the same banner- ads over and over again. Even if you do not want to have cookies stored on your computer, you’re still getting banner-ads, just some which may not be of your interest.

How can you avoid cookies?
If you do not wish to receive cookies, you can by means of your browser-settings block all cookies, delete existing cookies from your hard drive or receive a warning before a cookie is stored.
You can always use the help function in your browser to get more information on cookie settings for your particular browser.

Cookies from our partners
Natur-Energi also has a number of partners enabling cookies.
It may be our advertisers, media agencies and other services that works through the use of cookies.

The purpose of these cookies is to ensure delivery of targeted online ads. In surveys, analytics etc., a cookie will be placed in order to register your answer and avoid the risk of you receiving the same questionnaire again. We do not use the questions you have submitted in the questionnaires to target ads directly.

We also use cookies to provide statistical information about the Internet users, which makes it possible to determine for example which websites are the most popular in the different demographic groups (eg. among women and men). The information will only be presented to other persons or companies in aggregated form.

Cookie based browser data is only shared with third parties, including Natur-Energi’s partners, in anonymized form and do not contain personally identifiable information. Some of these partners may then share the information with other publishers, advertisers or connected sites.

Information is transmitted to third parties if this is required by the authorities.

Personal Information

What do we use personal information to?
The personal information you give when using the services on this site will be used primarily to complete the purchase or service for which the information is collected. The information is also used by Natur-Energi in order to get more familiar with you. The use may include studies and analysis aimed at improving our products, services and technologies, and displaying content. We do not use your personal information to target ads and we do not share your personal information with third party partners.

Protection of personal data
In accordance with the Danish Act on Processing of Personal Data, your personal information is kept secure and confidential. We store the personal information you provide on computer systems with limited access, which are located in controlled facilities, and our security measures are checked regularly to determine whether our user information is handled properly, and in accordance with your rights as a user.

Changes to the processing of personal data
The rapid development of the internet means that changes in our treatment of personal information may be necessary. We reserve the right to update and amend these guidelines for the processing of personal data.


You are always welcome to contact our customer service by phone +45 70 27 77 80. Our opening hours are from Monday to Friday between 9 am and 3.30 pm. Or you can send an email to the following address: kundeservice@natur-energi.dk.